Listen.
Bring reviews, feedback, and everyday business signals together.
✦ AI FOR MAIN STREET
Customer intelligence
for small businesses.
Turn customer feedback into your next smart move.
Mainspry is building practical AI tools to help local businesses understand customer feedback, identify opportunities and plan focused growth experiments. Start with a free store report or explore a tailored assessment.
Free to start. No credit card required.
YOUR BUSINESS, A LITTLE CLEARER.01 / WEEKLY BRIEF
Good morning, Juniper Coffee.
Here’s what deserves your attention.
Customer sentiment
86/100↗ 4 pts
Topic signals
The coffee. The people.
Coffee quality+92
Friendly staff+89
✦YOUR NEXT GROWTH OPPORTUNITYWorth testing
Make afternoons your new rush hour.
Customers love your pastries. Visits slow after 2 PM. A coffee + pastry bundle could bring them together.
14-day experiment · Owner approvalSee the plan
Clear signals. Practical next steps.This week
A little less guesswork.A lot more “I’ve got this.”
FOR THE BUSINESSES THAT MAKE A NEIGHBORHOOD.
RestaurantsCafésBeauty & wellnessFitnessRetailLocal services
48Local businesses in our pilot
128K+Customer reviews analyzed
410K+Customer signals connected
214Growth experiments launched
A LITTLE CLARITY GOES A LONG WAY
Turn customer signals
into your next smart move.
One place to understand what customers love, what needs attention, and what to try next.
CUSTOMER INTELLIGENCEA thousand comments.
A thousand comments.
One clear picture.
Find the patterns behind the stars. See what keeps customers coming back—and what might keep them away.
- Spot recurring themes across customer feedback
- Catch issues before they become bigger problems
- Know which strengths are worth building on
The voice of your customers
Coffee quality
92Friendly staff
89Atmosphere
86Weekend waits
−41✦
A pattern worth your attentionWait-time complaints are up 31%. Most mention Saturday and Sunday mornings.
Topic sentiment score · −100 to +100
MAINSPRY IN MOTION
From customer feedback
to your next move.
A quick look at the Mainspry workflow. Understand the signal, review a plan, and decide what to try.
Product workflow preview. Illustrative interface and feedback; no live account data or measured customer results. English narration and on-screen captions.
Download film ↗Read the video transcript
- Meet Mainspry. Let's find your next smart move.
- Great coffee. A confusing pickup. Let's bring those customer stories together.
- Now, the patterns start to show. Here's where you can make a difference.
- Start small. Try a clearer pickup point, with a simple plan you can measure.
- And you're in charge. Take a look, make it your own, then decide.
- Did it help? What did it cost? Keep what works, and learn from what doesn't.
- A little clarity. A confident next step. That's Mainspry.
THE MAINSPRY GROWTH LOOP
Less guessing.
More getting somewhere.
Small, informed decisions add up. Each result gives you a better starting point for the next one.
Understand.
Find recurring themes and the opportunities behind them.
Act.
Get a short list of practical next steps, ranked by what matters.
Test.
Try one small change. Set a timeframe and a measure of success.
Learn.
Keep what works. Use every result to make the next decision better.
Better signals. Better decisions. A little more growth, every cycle.
SMALL CHANGES. MEASURABLE RESULTS.
Your next big idea
can start small.
Juniper Coffee had happy customers—and quiet afternoons. Customer feedback pointed to something worth trying.
THE SIGNAL
Pastries were a customer favorite. Afternoon visits fell 34% between 2 and 5 PM.
THE EXPERIMENT
A coffee + pastry bundle. Two locations. Fourteen days. One clear question: would more people visit?
The afternoon pairing
+21.4%
Afternoon orders
+9.2%
Average order value
Orders between 2–5 PM Before During test
mainspry✦WEEKLY
Three things.
One better week.
01
Follow up on 3 customer reviews
4 minA thoughtful reply goes a long way.
02
Keep the afternoon pairing
+21.4%Your test brought more people in.
03
Make Saturday mornings smoother
ReviewReview staffing between 10:30 and 12:30.
YOUR BUSINESS. AT A GLANCE.
A growth team
in your corner.
You have a business to run. Get a weekly brief with the few things worth your attention, why they matter, and what you can do about them.
5 minutes
to see your week clearly
Your call
on every recommendation
LOCAL BUSINESS. PERSONAL ATTENTION.
Different businesses.
The same drive to grow.
Built around the everyday decisions of the people who keep our neighborhoods going.
Restaurants
& cafés
Find menu favorites, improve busy-hour service, and give regulars another reason to return.
Find your opportunity ↗Beauty, wellness
& fitness
Listen to client feedback, understand repeat bookings, and build stronger relationships.
Find your opportunity ↗Retail
& local services
Spot the products people love, improve customer experience, and make promotions count.
Find your opportunity ↗
GOOD BUSINESSES MAKE GREAT NEIGHBORHOODS.
WHY WE'RE HERE
Main Street deserves
a growth team, too.
Local businesses are surrounded by useful information. Reviews, transactions, conversations. But connecting it all takes time most owners simply don’t have.
Mainspry brings that picture into focus. We’re building the tools to help independent businesses understand their customers, make confident decisions, and grow on their own terms.
Smarter local businesses.
Stronger local communities.
Stronger local communities.
THE PEOPLE BEHIND MAINSPRY
Product. Engineering. Growth.
One shared purpose.
Mainspry brings product, engineering, and growth together to help local businesses turn customer signals into informed decisions. Our focus is practical AI, clear recommendations, and tools built around the way owners work.
- OUR FOCUS
- Customer intelligence
- OUR APPROACH
- Practical, owner-led AI
- HOW WE WORK
- Connected, wherever we work
CEO & FOUNDER
Yilyu Winston Ge
Winston leads Mainspry's product direction and day-to-day execution, turning conversations with local business owners into clear priorities for the team. He started Mainspry around a simple belief: small businesses should be able to understand their customers and test better ideas without needing a data team.
FOCUSProduct direction & customer discovery
CTO
Jiachen Mark Ma
Mark builds the technical foundation behind Mainspry, from organizing customer feedback to connecting insights with measurable experiments. His focus is making AI practical and understandable, so owners can see why a recommendation matters. He brings a builder's mindset to turning the team's ideas into working tools.
FOCUSApplied AI & product engineering
GROWTH LEAD
Ethan Miller
Ethan leads merchant outreach, partnerships, and growth experiments. He helps translate owners' everyday challenges into testable ideas, then brings what the team learns back into product decisions. At Mainspry, his focus is earning trust with local businesses and making sure growth starts with something useful.
FOCUSMerchant partnerships & growth
OUR NEXT CHAPTER
$1M
US$1 million in investment raised
Backed by Lantern Ventures
More possibility.
The same Main Street mission.
INVESTING IN WHAT COMES NEXT
Backed to build.
Focused on your business.
Mainspry has raised US$1 million from Lantern Ventures to build AI growth tools for local businesses. Our focus is simple: clearer insights, more useful experiments, and better support for the people running them.
View Mainspry on Lantern Ventures01
Better customer intelligence
Connect feedback to the everyday decisions owners need to make.
02
More useful growth experiments
Make it easier to test an idea, measure the tradeoffs, and learn.
03
Closer merchant partnerships
Keep building alongside local businesses and the people behind them.
HELPFUL AI. HUMAN DECISIONS.
You stay in control.
See the reasoning. Choose the action.
Know what happened next.
Review
Understand which customer signals are behind a recommendation.
Approve
Decide what to try. Responses and business changes stay in your hands.
Measure
Track results against your starting point before making the next move.
FREE STORE REPORT
A practical starting point
for your business.
Tell us your store name and business type. Get a reference checklist, a suggested growth experiment and simple measures to track.
Your report is based on general industry guidance. It does not analyze your store’s customer reviews or operating data.
✓ No credit card required✓ Built for busy owners
Your store.
A few useful next steps.
Based on your inputs and general industry guidance.
THE MAIN STREET NOTEBOOK
Practical ideas. No jargon.
A few useful starting points for getting closer to your customers.
A FEW GOOD QUESTIONS
Glad you asked.
What is Mainspry?
Mainspry is building AI customer intelligence tools for local businesses. You can currently start with a free store reference report or contact us to discuss a tailored assessment. Our goal is to help owners turn customer feedback into clearer priorities and practical next steps.
Do I need to understand AI?
No. Mainspry is designed around everyday business decisions. You get clear insights and practical next steps, with the context to decide what makes sense for you.
How is my free store report created?
Your free report matches your selected store type with Mainspry’s industry guidance and suggested actions. Without your store’s actual operating data, it provides a general starting point and may not fully reflect your situation. For a more detailed assessment, explore our paid services.
What data does Mainspry use?
The platform is designed to work with customer reviews, feedback, and business data from supported, owner-authorized connections. Available sources depend on your business and account setup.
Will Mainspry make changes without me?
You decide which recommendations to act on. Review replies, promotions, and other business changes are designed to go through owner approval.
Can I start with just one location?
Yes. The starting point is your business, whether you run one neighborhood shop or a small group of locations.
How much does it cost?
The store reference report is free. For a more detailed assessment based on your store’s data, contact us to discuss paid services. Pricing depends on your locations, available data, and support needs.
TAILORED BUSINESS ASSESSMENT
Your business. Your data.
A more focused assessment.
Tell us what you want to improve and what information you can share. We’ll discuss your priorities and agree on the scope, deliverables and pricing before work begins.
Depending on the agreed scope, an assessment may cover:
- Recurring themes in customer feedback
- Customer experience issues worth investigating
- Practical improvements and growth experiments
- A baseline and measures for evaluating results
Assessments depend on the information you provide. Contact us to confirm availability and scope.
Discuss My BusinessPrepare your consultation brief.
A few details to help frame the conversation.
✦Start with one idea.
Start with one idea.
Learn what works for you.
Explore a practical starting point for your store.
Get your free store report